Identifying Data of the Website Owner

In accordance with Article 10 of Law 34/2002 on Information Society Services and Electronic Commerce, you are informed that the owner of the website is:

Fundació Comunitat Valenciana València Clima i Energia (hereinafter, fundación valència clima i energia or foundation).

With registered office at C/ Joan Verdeguer, 16, 46024, València, Spain.

VAT number: G-98220833

Tel: 961 061 588; Email: climaienergia@climaienergia.com

Introduction

Through this document, the Foundation provides the General Terms and Conditions governing access to, navigation and use of the Internet Portal of the fundación valència clima i energia. In particular, it informs and regulates access to and use of the following website:

Internet Portal

In accordance with Article 39 of Law 40/2015, of October 1, on the Legal Regime of the Public Sector, an internet portal is understood as the electronic access point, in this case climaienergia@climaienergia.com (and any of its subdomains, microsites and/or mobile applications) owned by the fundación valència clima i energia, which allows internet access to the published information.

Nature of the Information Published on the Portal

The information offered through this medium is exclusively illustrative, does not create rights or expectations of rights and is not responsible for content accessible through links or documents on other domains.

The fundación valència clima i energia strives to ensure this information is accurate and up to date, and updates it as quickly as possible, avoiding errors and correcting them promptly. However, it cannot guarantee the absence of errors or that the content is permanently up to date.

The information on the Portal may be modified and updated by the Foundation without prior notice, in both content and design.

Information provided in response to any query is for guidance only and is not binding for administrative procedures, which are strictly subject to applicable legal or regulatory norms.

As a general rule, the information on this Portal is a guide without legal validity. It does not replace the legal publication of laws, general provisions or acts in official journals or bulletins. In case of discrepancy, the official version prevails.

General Terms and Conditions of Portal Use

By accessing or using the Internet Portal of the fundación valència clima i energia, you become a User and accept these General Terms and Conditions of Use and any Specific Conditions for services on the site, without prejudice to the conditions of hyperlinked sites for which the Foundation is not responsible.

The Foundation may modify these Terms and Conditions at any time without notice.

Users must:

(i) Not engage in illicit, illegal or bad-faith activities.

(ii) Not introduce defamatory, obscene, xenophobic, extremist or discriminatory content.

(iii) Not impersonate others or use third–party credentials.

(iv) Not introduce viruses or harmful devices.

(v) Not damage data or systems of the Foundation or third parties.

(vi) Not infringe intellectual or industrial property rights.

(vii) Not use the Portal for unauthorized advertising or promotions.

In case of breach, the Foundation may block, suspend or remove content immediately without notice.

Liability

The Foundation is not liable for:

(i) Technical failures, viruses or interruptions beyond its control.

(ii) Delays or blocks due to internet overload.

(iii) Third–party illegitimate intrusions.

(iv) Force majeure or causes attributable to users or third parties.

(v) Content on external linked sites.

Intellectual and Industrial Property

The source code, designs, images, software, texts, domain names and trademarks on the Portal are protected by Spanish law in favor of the Foundation.

Use, reproduction, distribution, public communication or transformation is prohibited without express authorization.

User license is limited to private download and use. Public sector information reuse is subject to: (a) no alteration, (b) no distortion, (c) source citation, (d) mention date of last update.

Communications

For any communication, send an email to climaienergia@climaienergia.com or mail to FUNDACIÓN VALÈNCIA CLIMA I ENERGIA, C/ Joan Verdeguer, 16, 46024, València.

Email is accepted as a valid communication method.

FUNDACIÓN VALÈNCIA CLIMA I ENERGIA, 2023 ©All rights reserved

At FUNDACIÓ COMUNITAT VALENCIANA VALÈNCIA CLIMA I ENERGIA (hereinafter, Foundation) we are committed to protecting privacy and proper use of personal data.

This Privacy Policy informs about the processing of personal data carried out on this website, electronic headquarters and any subdomains, microsites and/or mobile apps.

Who Is Responsible for Processing Your Personal Data

fundación valència clima i energia is the Data Controller, advised and supervised by our Data Protection Officer at canviclimatic@dpoexterno.com.

Why We Process Your Contact Data

Data you provide, and any generated in our relationship, are processed to maintain contact and manage services requested or provided by the Foundation.

More specific purposes may appear in informational clauses in each data collection channel.

Legal Basis for Data Processing

The processing basis may be consent, legal obligation, public interest task, vital interests protection or contract execution.

Providing data is mandatory to serve your request; without it we cannot proceed.

Consent is deemed given by a clear affirmative act.

Data Retention Period

We keep data while you remain a citizen of València and do not request deletion. After request, data will be blocked as necessary to meet legal/contractual obligations and for claim defense or liability prescription.

Who May Receive Your Data

Your data may be shared with third parties for legitimate functions, legal obligations, or collaboration in social, cultural or sports projects, etc.

Your Data Protection Rights and How to Exercise Them

To exercise Access, Rectification, Erasure, Restriction or Objection, send a written request to C/ Joan Verdeguer, 16, 46024, València or email canviclimatic@dpoexterno.com.

Specify the right you request and attach ID copy; if via representative, include representation document and representative’s ID.

You may also lodge complaints with the Spanish Data Protection Agency (www.aepd.es).